Contact us
Hello! Do you have a query about bookings or cancellations? If so please check under the respective tabs below. If you feel your question has still not been addressed please contact us using the form below.
Booking
The simplest, quickest and most secure way to book is online. You are welcome to call our Contact Centre on t +353 1 526 24 64 should you have any questions or require assistance, but please note that booking and payment must take place online. For security purposes, we do we accept credit card information over the phone. If preferred, you may email your questions to helpdesk@ticmate.com, and we will get back to you as quickly as possible.
Cancellation
As a general rule, all tickets are sold as non-refundable and without any provision to change or exchange, but we will treat each case individually and work with our suppliers to try to assist you.
Please email helpdesk@ticmate.com, and be sure to include your order number.
In all cases, we will work with our suppliers wherever possible in an attempt to refund or resell your tickets. This process can take time, and it is not unusual to not know if a supplier has been able to assist until 1-2 weeks after the event date. If successful, a refund, less applicable cancellation fees, will apply. No refund is possible on unsold tickets.
Contact management
Should you require assistance from a manager, you may use the contact form below. Management should be contacted to report any issue of unsatisfactory service from our helpdesk, for any employment queries or for any sales solicitation.
LondonMusicals.ie powered by Ticmate
LondonMusicals.ie
Telephone HQ Sweden: +46 8 446 808 44
Telephone UK: +44 20 3870 3444
Telephone US: +1 855 325-0977
Ticmate AB ®
Krukmakargatan 50, 1tr
SE-111 30 Stockholm, Sweden
Org.no. 556710-6017
VAT.no. SE556710601701
Email
+353 1 526 24 64
